Refund Policy

At our store, we prioritize your satisfaction and strive to provide a shopping experience that is both transparent and stress-free. We understand that finding the perfect pair of sunglasses is a personal journey, and we are committed to ensuring you are happy with your selection.

1. Our Return Commitment

We offer a comprehensive 60-day return policy. If for any reason you are not completely satisfied with your purchase, you may initiate a return within 60 days of the delivery date.

  • Condition of Items: To be eligible for a return, your sunglasses must be in their original, unused condition, including all original packaging, tags, and protective cases. Items that show signs of wear or damage not due to manufacturing defects will not be accepted.

  • Proof of Purchase: Please include your order number or a copy of your purchase confirmation with your return to help us process your request promptly.

2. The Refund Process

Once we receive your returned item, our team will inspect it to ensure it meets the condition requirements mentioned above.

  1. Approval & Notification: After inspection, we will notify you via email regarding the status of your refund.

  2. Refund Timeline: Once your return is approved, we will initiate a refund to your original payment method. You can expect to see the funds credited to your account within 5–10 business days, depending on your financial institution's processing times.

  3. Currency: As all transactions on our website are processed in USD, all refunds will also be issued in USD to your original payment method.

3. Return Shipping

We are dedicated to providing a premium service experience. For questions regarding the return shipment process or to obtain necessary return instructions, please visit our Contact Us page to reach our support team via email. They will guide you through the next steps to ensure your return is handled efficiently.

4. Exceptions

  • Damaged or Defective Items: If you receive an item that is damaged or defective upon arrival, please contact us immediately so we can prioritize a resolution for you.

  • Policy Updates: We reserve the right to update this policy as necessary to improve our service. Please check this page periodically for any changes.

By shopping with us, you agree to the terms outlined in this Refund Policy. We thank you for your trust and for choosing our collection.